Welcare Hospital

We recently stayed at Welcare Hospital, Vytila, Ernakulam (Suit Room 8012) for the delivery of my wife, Hiba Gafoor, and we are beyond grateful for the care, support, and warmth shown by every department during this incredibly special time in our lives. First and foremost, a heartfelt thanks to Dr. Indu and Dr. Minnu for their expert guidance and compassionate care throughout the delivery process. Their efforts helped ensure a normal delivery, and we couldn’t have asked for better gynecologists—highly recommended professionals. A very special mention to Head Nurse Jisha, who cared for us like a sister—always present, emotionally supportive, and full of kindness. She, along with the nursing sisters on the 8th floor, were simply outstanding. But what truly stood out was the nursing team inside the labor suite, led by Miss Jisha, who provided extraordinary care and support during one of the most intense and emotional moments of our lives. Their compassion, professionalism, and calm presence made a huge difference, and we’ll forever be thankful for that. While the first breakfast we received wasn’t up to the mark, we raised our concern and were immediately heard. From that very same day, Mr. Labulal (PRO & F&B Specialist), along with Mr. Bino Baby and Mr. Jojo, completely transformed our dining experience. Dinner that evening arrived within 30 minutes, piping hot and of premium quality—and they maintained that level of excellence throughout our stay. Their responsiveness, professionalism, and genuine care for our comfort during such a special time made all the difference. They didn’t just do their job—they went above and beyond, and it truly showed. Highly recommend this team for recognition and promotion—they deserve it! Thank you again, Labulal, Bino Baby, and Jojo. Another beautiful gesture came from the admin team, who went out of their way to decorate our room upon request, making our baby’s special day even more memorable. It was a small act that made a huge emotional impact, and we’re so grateful for their thoughtfulness. We are also deeply thankful to the marketing team, counselors, housekeeping staff, food delivery team, Medical Records Department, and the admission desk. Every single person contributed to making our stay smooth, positive, and filled with care and respect. Thank you all—you made our stay smooth and memorable during the most important days of our lives. Welcare Hospital is truly a place of care and excellence. Highly recommended.

My wife admitted for the delivery of our second child at the welcare hospital on 9/3/25. We are very thankfull for the care and suppprt of the doctors and all staffs of gynocology dept. Especially dr indu who helped us through out the journey.All nurses were very friendly and rooms were clean and spacious (fully air conditioned). Best reccomended hospital for the mothercare and delivery. Total billing amount is also low as compared to other hospitals providing same facilities. Negatives. 1).Room key not given. (when asked about it,they said it was taken home by the previous patient. So please take a duplicate key. 2) billing section staffs dont know to explain about the expenses. Later when i talked to other staff they cleared it very well. These two are the only negatives.

I am happy to share this feedback regarding the hospitality. I came here to get my stone operated.. I appreciate the work of surgical doctor Mr.Dinesh and team was professional and skilled, and the procedure went smoothly. The nursing Incharge Reshmi on 9th floor and nursing staff Jisa ,Revathi ,Bibi and Jyothi were attentive , helpful and responsive to my needs during recovery. The observation staff PACU were constantly checking in on me, monitoring my condition, and responding promptly to my needs. The Patient coordinator Ms.SREEJA kept me informed about my treatment plan, appointments, and test results, and was always available to answer questions. Overall experience was very good and happy with service, cleaning and maintenance…