AJARA HOSPITALS

Very mixed opinions on the hospital. While the care went as planned. There are lot of concerns (noted below) that would make me avoid this hospital. If you can afford better care or value effective communication, this is not the hospital for you. The care provided does not meet the standards of many of the good hospitals in the region. Agree with review of "Pravalika Giram" provide in reviews. Doctors: The doctors are knowledgeable but often seem annoyed when asked for details on treatment. I overheard them joking about questions i requested on patients care. When we were discharged, I've requested to see the doctor for question and care before discharge, which didn't happen. It was handed off to a family member. Who didn't have any clue on starting the medications same day or from tomorrow and what does each medication help for and others. I had to get this information from a family doctor. Nurses and Staff: Many nurses and staff members are lazy and unprofessional. They avoid work, gossip, and act like they are doing a favor. In the ICU, a nurse was careless with equipment, hitting the patient's head and eyes without remorse. Many nurses in the room ward struggle with basic tasks like inserting IVs, They were popping up and getting busted daily and had to be replaced. They have no clue on why medications were given. Not sure how they are tracking if the right medication is given to the right patient. Bed Sheets: The bed sheets are dirty and torn, with throw up and other marks all over. I made multiple requests for clean sheets; all were in the same bad condition. SICU Gowns: The gowns are not changed daily, placed near shoes, falling down from hanger, and are worn by many people, making them less hygienic than fresh clothes. Enforcing to wear them didn't feel great. Positive Notes: - SICU security personnel were great, they were strict with rules, which was annoying at times, but was glad they were following it and very cordial and accommodating as per need, balancing very well. - The cleaning staff did a good job maintaining cleanliness and cleaning multiple times in the day. - Few nurses that are really good and addressed concerns quickly. - Doctors, even with issues mentioned above. Explained the queries and took time to answer.

Request for Maintenance and Amenities - 1st Floor Dear Ajara Team, As summer is approaching, I kindly request that you attend to the following to ensure a comfortable environment for our patients: 1. *Water Glasses:* Please provide an adequate supply of water glasses. 2. *Water Cooler Repair:* The water cooler on the 1st floor requires repair. Please ensure it is functioning properly to provide cool drinking water for our patients. "When we pay a premium, we expect exceptional service in return. It's essential to deliver high-quality experiences that match the value we're providing. Thank you. Best Regards.

In canteen they have a cheapest coffee powder which is i think they bought from. Footpath the coffee color is in pink and the taste is toooo bad even the drinks that they have. In fridge that we never saw before eny ware seriously plz you guys should maintain some branded products