Nirmala Hospital

My experience at Nirmala Hospital was outstanding. The medical team went above and beyond to ensure I was comfortable and well-informed throughout my treatment. I was especially impressed with the nursing staff's dedication and the way they responded promptly to my needs. I would definitely choose this hospital again for any future medical care

Areas for Improvement: Billing and Insurance Handling: A recurring concern among patients is the hospital's billing practices. There are reports of delays in billing, lack of transparency, and issues with insurance claim processing. Some patients feel that their status as insurance beneficiaries is emphasized over their individual identities, leading to a less personalized experience. Management and Administrative Challenges: Patients have expressed dissatisfaction with the hospital's management, citing unresponsiveness and inefficiency in addressing concerns. Instances of miscommunication and delays in services have been noted. Staff Behavior: While many staff members are commended for their professionalism, there are occasional reports of rude or unhelpful behavior, particularly from support staff. Such experiences can impact the overall patient experience. Conclusion: Nirmala Hospital offers quality medical care with a team of skilled doctors and a wide range of services. However, to enhance patient satisfaction, the hospital would benefit from addressing issues related to billing transparency, management responsiveness, and staff conduct. Patients are advised to be proactive in clarifying billing details and to address any concerns with hospital administration promptly.

My daughter is delivered here for two baby's and hospital extended very well. The maintenance good with all staff. Special thanks to Dr Nirmala ma'am and Dr Lubna qaisar ma'am.. From T. Yamuna